Walker Psychological Services

Frequently asked questions

Frequently Asked Questions

Getting started

Where is the office?
7375 W 52nd Ave #320, Arvada, CO 80002, in the Wells Fargo Building near Olde Town Arvada. Therapy and performance services are also available online for clients in Colorado. Dr. Walker is a PSYPACT provider, so online care with her may also be available in participating PSYPACT states.
Who do you work with?
Therapy is for teens and adults, individually or as couples. Psychological testing is for individuals 8 years and older. Sport and performance psychology is for athletes, performers, students, coaches, teams, business professionals, and people in high-⁠performance or high-⁠stress jobs.
How often are therapy sessions, and for how long?
Sessions typically last 45 to 60 minutes and occur every 1 to 2 weeks. Goals can often be met in as few as five or six sessions, or work may extend over several years, depending on your needs and the goals you set.
Why aren't there client testimonials on this site?
The ethics code for psychologists prohibits asking current clients for testimonials, and we protect the privacy of past clients too. Your privacy comes first.
Does contacting the office start services?
No. Email inquiries and phone consultations regarding services are not an agreement of services.
What is your cancellation policy?
Because demand for appointments is high, please give at least 48 hours' notice if you need to cancel or reschedule.
Do you offer a free consultation?
Yes. For a free 15-⁠minute consultation, submit a secure inquiry, call, or text (720) 446-⁠9438. The online scheduler is for booking psychological testing intakes only.

Psychological testing

What is psychological testing?
Psychological testing evaluates cognitive, emotional, and behavioral functioning through standardized tests and clinical interviews.
Do I need a referral for psychological testing?
No. WPS does not require a referral from a physician, psychiatrist, or therapist.
How long does psychological testing take?
Testing typically takes 3 to 6 hours in total, depending on the purpose of the evaluation. This includes an intake session and a testing session of 2 to 5 hours, typically scheduled 1 to 2 weeks after the intake.
How long is the testing process and when can I expect results?
Testing typically takes 3 to 6 hours in total, depending on the purpose of the evaluation. With standard results, your feedback session is scheduled about two to three weeks after testing. Same-⁠day results are available for an additional $600, paid when you book to reserve your appointment. The fee is non-⁠refundable and not reimbursable by insurance. Availability depends on the type of evaluation and scheduling, so please contact the office about current openings. More on same-⁠day testing.
How long until I receive my results?
Standard results typically take two to three weeks after testing, as they require scoring, interpretation, and a written report. Your provider will then meet with you for a 60-⁠minute feedback session to review the report, diagnostic impressions (if applicable), and recommendations for treatment or support services. Need results sooner? Same-⁠day results are available for an additional $600, with testing, scoring, and feedback completed the same day. Learn about same-⁠day results.
How should I prepare for psychological testing?
Get a good night's sleep, eat a balanced meal beforehand, and bring any necessary documentation (previous evaluations, school or work reports, or medical records). Do not take any stimulant medication the day of testing.
Do you offer remote testing?
Remote testing is available for adults 18 and older, for every evaluation except learning disability testing, which is done at our Arvada office. You must be in Colorado or a participating PSYPACT state during each session. About remote testing.
When should I see a neuropsychologist or neurologist instead?
Dr. Walker is a licensed psychologist, not a board-⁠certified neuropsychologist. Her evaluations can include neuropsychological measures of attention, memory, and executive functioning as part of autism spectrum disorder, ADHD, learning, and cognitive testing. For memory loss or suspected dementia, brain injury or concussion, stroke, seizures, or other neurological conditions, a board-⁠certified neuropsychologist is usually the better fit. New or worsening neurological symptoms, such as confusion, severe headaches, weakness, numbness, or changes in speech or vision, should be checked by a doctor or neurologist first, and sudden symptoms need medical care right away. Not sure which is right? Call the office and we'll help you decide.
What will my report look like?
Your diagnoses and a plain-⁠language summary of the findings are on the first page. Each score is shown on a graph from well below to well above average, so strengths and challenges are easy to see. Recommendations start with the three most important next steps, then are grouped by who they are for, such as you, your doctor, or your school, with a timeframe for each. We walk you through the whole report in your feedback session. See a sample report layout.
Can my evaluation results be shared with my doctor, school, or employer?
Yes, but only with your written consent. You can request reports be sent to specific professionals as needed.
Can psychological testing be redone if I disagree with the results?
In some cases, re-⁠evaluation may be an option, but discussing concerns with the psychologist first is recommended.
Do you test children younger than 8?
Our testing is for children, teens, and adults 8 years and older. For children ages 4 to 7, we recommend our partner practice, Rock Springs Psychological Testing Center in Arvada.

Therapy

What kinds of concerns do you help with?
Our therapists work with teens and adults on depression, anxiety, eating disorders and body image, challenges at school or work, relationship problems, trauma, grief, identity, and cultural stress. All of our clinicians offer LGBTQIA+ affirming care.
What happens at the first appointment?
Your first appointment is a diagnostic assessment, or intake. Your therapist will learn about your history, current concerns, and goals, and together you will make a plan for therapy.
How do I know which therapist is right for me?
When you submit a therapy inquiry, the office will talk with you about your concerns, goals, and insurance, and help match you with the right provider. You can also read about each clinician on Our Team.
How do I ask about therapy?
Please use the secure contact form to submit a therapy inquiry. The office will discuss availability and provider fit with you. Therapy appointments aren't booked directly through the scheduler. Submit a therapy inquiry.
Do you offer couples therapy?
Yes. Couples therapy helps partners experiencing relationship distress, including intimacy, sexual, and communication difficulties, with a treatment plan built around clear goals.
Do you offer online therapy?
Yes. Therapy is available in person in Arvada or online for clients in Colorado. Dr. Walker is a PSYPACT provider, so online care with her may also be available in participating PSYPACT states.
What is EMDR?
Eye Movement Desensitization and Reprocessing (EMDR) is a therapy that helps your brain process experiences, memories, or feelings that feel stuck, so reminders no longer bring up the same distress. It uses eye movements, tactile sensations, or sounds to support that processing. EMDR is offered by Dr. Walker and Kaela Little.
What is NuCalm?
NuCalm is a clinical system that helps your mind and body relax within minutes by shifting your nervous system into its rest-⁠and-⁠recover mode. It may improve mood, sleep quality, and energy, and lower stress. A 60-⁠minute session is $100.
Can I use insurance for therapy?
Coverage depends on your clinician, plan, and benefits. Dr. Walker and Kaela Little accept insurance, with different in-⁠network plans. Please review Insurance and Fees and confirm your benefits before a session.

Sport & performance

Is this only for elite athletes?
No. We work with athletes from youth sports through the professional level, as well as performers, students, coaches, teams, business professionals, and people in high-⁠performance or high-⁠stress jobs. Psychological skills can be used in any performance domain, such as business, the performing arts, and the military.
What does a session look like?
Sport and performance psychology is practical and individualized. Sessions typically combine education about how the mind and body respond under pressure with the development and practice of mental skills that can be applied directly to training, competition, work, or other high-⁠performance environments. Depending on your goals, sessions may focus on areas such as confidence, focus, motivation, managing pressure and performance anxiety, emotional regulation, resilience, routines, communication, leadership, or recovering from mistakes and setbacks. Rather than simply talking about performance, we practice specific strategies and mental exercises designed to help you perform more consistently and effectively when it matters most. For teams and organizations, sessions can also address communication, leadership, team dynamics, culture, and creating environments that support both individual and collective performance.
Can you help with burnout?
Yes. Burnout is common among athletes, performers, and professionals in high-⁠pressure or high-⁠stress roles. Sessions can address the exhaustion, cynicism, and loss of motivation that come with sustained pressure, and help you rebuild energy, boundaries, and enjoyment in what you do. If burnout overlaps with depression, anxiety, or other mental health concerns, clinical services can be arranged separately.
Can you help with performance anxiety?
Yes. Nerves before competitions, auditions, presentations, or high-⁠stakes meetings are common. Sessions teach practical skills for managing pressure, calming the body, refocusing, and performing with confidence, whether the challenge is stage fright, choking under pressure, mental blocks, or the yips.
Do you work with business professionals?
Yes. The same mental skills that help athletes perform under pressure apply to executives, entrepreneurs, first responders, medical professionals, and anyone in a high-⁠performance or high-⁠stress job. Common goals include managing work stress, preventing burnout, building confidence, decision-⁠making under pressure, leadership, and public speaking.
Do you work with teams and organizations?
Yes. Group sessions and workshops are designed around the goals of each team, business, or organization. Please contact the office to inquire about team and organizational rates and workshops.
How many sessions will I need?
It is individualized. Many people see meaningful progress in about six sessions, and the right number depends on your goals.
What is the difference between a sport psychologist and a mental performance consultant?
A sport psychologist is a licensed psychologist who can address both performance and mental health. A Certified Mental Performance Consultant (CMPC) is certified by the Association for Applied Sport Psychology to teach the mental skills behind performance. Dr. Walker is a licensed psychologist and CMPC, and Kaela Little is a licensed counselor and CMPC, so our team can support your performance goals and, when needed, your mental health.
Can sport and performance sessions be online?
Yes. Sessions are available in person in Arvada or online. Online sessions with Dr. Walker may also be available in participating PSYPACT states.
Do you work with injured athletes?
Yes. Sessions can help you cope with injury, stay motivated during rehab, overcome fears of reinjury, and feel confident returning to play.
Can EMDR help with performance or returning from injury?
Yes. When a past experience, such as an injury, a crash, a public mistake, or a bad audition, keeps triggering fear or hesitation, EMDR can help your brain reprocess it so it stops getting in the way. It is used for return to sport after injury and for performance blocks such as slumps, the yips, choking, and stage fright, and it can be combined with mental skills training. EMDR for performance is self-⁠pay; when EMDR is treating trauma, it is billed like therapy and may be covered by insurance. Learn about EMDR for performance.
Do you offer NuCalm for athletes and performers?
Yes. NuCalm is a 60-⁠minute session designed to shift your nervous system into rest-⁠and-⁠recover mode. Athletes, performers, and professionals use it for recovery between training, competition, shows, or demanding work, for sleep, and for burnout. Learn about NuCalm.
Do you work with parents of young athletes?
Yes. Workshops help parents understand mindset training and athlete mental health, and how to support their athlete. Please contact the office to ask about sessions or workshops for your family or team.

Cost & insurance

Does insurance cover psychological testing?
Many insurance plans cover psychological testing, but coverage depends on the provider, reason for testing, and specific insurance policy. Insurance does not cover testing for learning disorders because it isn't considered medically necessary. A quote of benefits is not a guarantee of payment. You will be responsible for any cost not covered by insurance.
What if my insurance doesn't cover testing?
Private-⁠pay options are available. See Insurance and Fees for details.
Is sport and performance psychology covered by insurance?
No. Insurance plans cover services they consider medically necessary, which generally means treatment for a diagnosable mental health condition. Performance work focuses on building mental skills, not treating a condition, so performance sessions are offered on a self-⁠pay basis.
What is a Good Faith Estimate?
If you don't have insurance or aren't using it, you have the right to a written estimate of your expected costs before services begin. If your bill is at least $400 more than the estimate, you can dispute it. Read the full notice.

Contact us

Contact the practice

Book a testing intake through the scheduler. For therapy, sport and performance, or a free 15-⁠minute consultation, send a secure inquiry, call, or text.

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